Reference

Open How We Handle Your Data

We wrote this page so you can see what we collect, why we keep it, and how you control it from the start.

DANAOVOGoPayQRIS
Explore lobby Read FAQ
pesiar88 Open How We Handle Your Data
CONTACT ROUTES

Switch to the Right Contact Path

When you need help with access, correction, or deletion, we keep the routes simple and direct. Live chat, WhatsApp, and the account form are the three paths we use, and the team answers in Indonesian-friendly English from 09:00 to 23:00 WIB. Send only the registered name, phone number, and request details; never share your password or OTP, and we will move the case through the proper account check.

Team online

Live chat

Open the bottom-right chat and ask for access, correction, or deletion. We verify your registered name and phone number first, then handle the request without asking for your password, OTP, or payment PIN.

WhatsApp

Use WhatsApp when you want a faster handoff from your phone. Send the request from the number on file, plus your registered email and the exact change you want on stored data or cookie settings.

Account form

Go to Profile > Privacy Requests on desktop or mobile browser, choose the request type, and submit it from the account area. We send the status update back to the same account and keep the thread tied to it.

CONTROL POINTS

Browse the Controls We Keep

We keep privacy controls close to your account so you can act without waiting for a separate ticket.

What we collect

We keep the name, phone number, login email, device type, browser, and payment reference needed to confirm DANA, OVO, GoPay, or QRIS activity. We also store session logs for live dealer tables, slots, and sportsbook access, plus support tickets tied to your account.

Cookie control

Cookies remember your session, language, and security checks. On Chrome for Android, open menu > Settings > Site settings > Cookies; on iPhone Safari, use Settings > Safari to clear or block them before you log in again.

Account safety

For your account, we use session checks and one-time codes when needed. Do not share your password or OTP in chat, and sign out on shared devices before you leave so the next person cannot open your session.

Retention window

We keep records only as long as needed for account handling, payment reconciliation, fraud checks, and legal duties. After that, we remove or anonymise them according to our retention schedule, so older sessions do not sit in the system longer than needed.

Change requests

If you want a correction, update, or deletion, send the request from Profile > Privacy Requests or via live chat. We confirm your identity with the phone number and registered email first, then process the change in the same account.

Contact point

For privacy questions, start with live chat or WhatsApp and mention the request type in the first message. If you are in Jakarta or elsewhere in Indonesia, the same path applies where local law permits and the account can be checked.

Open the Questions About Privacy

If you want to know what we store, how cookies behave, or how to request changes, this section gives the short path. Each answer stays on account data, payment references, browser sessions, and request steps. Use the account menu when you want to start a request, then follow the same contact path. If something depends on local law, we say so plainly, and we only support access where local law permits.

We collect the details needed to create and secure your account: name, phone number, email, device type, browser session, and support history. If you use DANA, OVO, GoPay, or QRIS, we keep the payment reference for reconciliation and dispute checks.

Cookies remember login state, language, and security checks across your browser session. You can clear them in Chrome, Safari, or another browser, and your account stays active when you log in again with the same details.

Yes. Send the request from Profile > Privacy Requests or through live chat, then confirm your registered phone number and email. We will check the record, update what can be changed, or remove what we can under local law.

We keep account and payment records only for the period needed for support, reconciliation, fraud checks, and legal duties. When that period ends, we remove or anonymise the stored data under our schedule and close the file.

Start with live chat or WhatsApp, then tell us whether you want access, correction, deletion, or cookie help. We route the request to the account team and reply through the same channel after the identity check.

Yes. When access or eligibility is discussed, it depends on local law and is available only where local law permits. We keep the same privacy handling, but the service path can differ by region and account status.

Related Pages

pesiar88 Indonesia Register About Us FAQ pesiar88 Login